Kairos One PMIS Terms of Service
Last updated September 8, 2026. Customer-specific schedules and signatures are completed where required. Existing executed agreements remain controlling.
These Terms of Service ("Terms") govern access to and use of the Kairos One PMIS platform ("Service") provided by KAIROS ONE, INC. ("Kairos"). By accessing the Service, the customer organization and its authorized users agree to these Terms. Where the Service is provided under a separately executed agreement, purchase order, or government contract, that agreement controls to the extent of any conflict.
1. The Service
Kairos One PMIS provides software for project schedule intelligence, schedule review and quality checks, document control, action and task tracking, portfolio and program reporting, review and approval workflows, and related capital program management functions.
Kairos may add, modify, or discontinue features over time. Material changes that reduce core functionality will be communicated to the customer administrator in advance where practicable.
2. Accounts, Access, and Security
Access requires an authorized account. Each user is responsible for safeguarding their credentials and for activity conducted through their account, and must notify Kairos promptly of any suspected unauthorized use.
Access is governed by role-based permissions, project and company scoping, and administrative controls configured by the customer. Customers are responsible for provisioning, reviewing, and de-provisioning user access appropriately.
Kairos may suspend access that appears unauthorized, compromised, or inconsistent with these Terms in order to protect the Service and customer data.
3. Customer Data and Ownership
As between the parties, the customer (or the project owner it represents) retains all rights to data it submits to the Service, including schedules, documents, reports, action items, and workflow records ("Customer Data").
Kairos processes Customer Data to provide, secure and support the Service under the applicable agreement and customer instructions. Kairos does not sell Customer Data. The proposed OpenAI API features remain disabled until customer-specific approval is recorded under DPA Section 5. Model training, fine-tuning and optional provider improvement/data-sharing using Customer Data, prompts, excerpts or Generated Output are prohibited by default. A future exception requires the separate written agreement, owning-customer authority and validated controls in DPA Section 5.2; the current release does not enable training. Permitted de-identified operational analytics do not create a training exception. Provider processing and retention require the approved schedule; no zero-retention or verified U.S.-only AI processing promise is made by this document.
4. Acceptable Use
Users must use the Service in compliance with applicable laws and applicable project, organization, and government security requirements, and must not attempt to gain unauthorized access, disrupt the Service, reverse engineer it except as permitted by law, or upload unlawful or malicious content.
5. Service Boundaries and Professional Judgment
Kairos supports decision-making but does not replace professional judgment, contract administration, legal review, engineering review, or executive approval. Automated summaries, recommendations, schedule analyses, and risk indicators are decision-support outputs and should be reviewed by authorized personnel before action is taken.
6. Availability and Support
Kairos uses commercially reasonable efforts to keep the Service available and to maintain backups and recovery procedures. Specific availability commitments, recovery objectives, support response targets, and maintenance windows, if any, are set out in the applicable order or service agreement.
7. Disclaimers and Limitation of Liability
Except as expressly stated in a signed agreement, the Service is provided "as is." To the maximum extent permitted by law, Kairos disclaims implied warranties and limits liability as set out in the applicable agreement. Nothing in these Terms limits liability that cannot be limited under applicable law.
8. Term, Suspension, and Termination
These Terms apply for the duration of the customer’s authorized use. On termination, Kairos will make Customer Data available for export for a reasonable period and will delete or return it in accordance with the applicable agreement and the Privacy Policy retention terms.
9. Governing Law and Order of Precedence
For government customers, the terms of the executed contract and applicable procurement law and regulations govern and take precedence over these Terms where they conflict. The governing law and venue are as stated in the applicable agreement.
10. Changes to These Terms
Kairos may update these Terms. Material changes will be posted here with an updated effective date and, for active customers, communicated to the customer administrator.
Contact
KAIROS ONE, INC., a Delaware corporation 10 Bayberry Drive, Princeton, NJ 08540, United States Schedule Control Intelligence for capital portfolios Email: legal@kairosonetech.com